Let's make it short:
See and understand, serve and profit.
It is not just the extra service that makes the difference in the competition, but above all its efficiency in use - no matter how sophisticated and extensive a digital offer is.
This is exactly what ASE from KraftCom uses. Our Advanced Service and Entertainment platform is the result of more than 20 years of trendsetting in digital infotainment from KraftCom and offers almost unlimited possibilities for your digital upselling in its modular WLAN-based architecture. On the other hand, we think with ASE of your target group - that means that an intuitive and technically flawlessly functioning applicability quite comfortably leads to the goal. A fact that pays off for you.
And finally, as our extra service is measured in terms of efficiency, all ASE modules can finally be integrated into the existing IT infrastructure (eg compatible with any existing hotel software through interfaces). And that as individual modules or as a cleverly thought-out overall concept.
At the end there is always a tailor-made product that provides all services, entertainment and information virtually at the push of a button: your guests, your patients - and above all, you as an entrepreneur.
Make the internet your network. A constantly available Internet is no longer required only by business travelers, but also by private individuals. Take advantage of this fact.
We recognized the trend of Internet usage for businesses early on and harnessed it to us by developing our own flexible gateway software. The integration flexibility of LAN / WLAN within our ASE architecture not only makes Internet access child's play, but also professionalises your company's digital offer in the sense of a uniform look-and-feel - or, as one used to say, everything from one source.
A CAT cabling is not a must-have for us. Because at KraftCom we are able to use all electrically conductive cables for networking. Whether through the TV cable or a 2-wire telephone line - with our modem solutions, we bring high-speed Internet data parallel to the actual root medium (TV or telephone) in the terminal of your customers.
- free provider choice
- Plug & Play for the guest
- Bandwidth limitation per guest access
- Client-to-Client protection
- Remote monitoring & access
- Walled Garden
- different user categories
- several areas with different Landing pages and tariffs possible
- several devices on a voucher
- Conference tickets
- Billing by duration, bandwidth, volume or in combination
- Interface compatible with any existing hotel software
Become an entertaining multi in terms of media: With our ASE modules, entertainment with infotainment goes hand in hand. Whether you rely on pure LAN infrastructure, on classic TV coax cabling, an existing system or even on digital devices (eg tablet *): With our solutions we make you smart in the market of the perfect entertainment of your customers and patients.
The end of bog-standard offers to switch off or patient access to the remote control: We at KraftCom know as a pioneer of the industry not only the market, but also the very own needs of companies and their specific clientele.
And we combine your perfect entertainment service with clever infotainment, which puts your company in the right light with its very own benefits. Everything as always easy-to-use, with a tailor-made look and feel. What remains at the end are customers who feel understood and in good hands - and entrepreneurs who have proven the right instinct for optimal upselling opportunities.
- Interactive TV with:
- Android MiracastSAT-Headend (IP oder DVB-C)
- digital radio reception (station list can be updated centrally)
- LAN/WLAN infrastructure
- Infochannel system with player and 1-4x HDMI / DVB-C encoder
- TV sets (hotel TV, Smart TV)
as a tablet solution see MOBILE SOLUTIONS
Get involved: With our module for intuitive infotainment, you can skillfully stage your company. Because of tips on the region - such as cuisine, culture, excursion tips, weather and special features - on reservations, available dates and information on your hotel / clinic or corporate offer to merchandise: How to do it, you sell it as well. ASE makes you the best reference in infotainment. Through clarity, comprehensibility and intuitive user guidance.
The ASE solution for existing systems is the expansion of the headend through information channel modules that feed brilliant digital content over the TV network. Whether self-contained videos or changing information - ASE is always as flexible as you need it.
- Information in text, picture and video
- News from / to the staff
- Marketplace (products, services)
- Service (eg food orders, room service, ...)
Of course, tomorrow's state-of-the-art technology: ASE naturally offers companies the option of converting to the future standard of digital telephony. Whether from the cloud or classic on-premise - we bring your voice-bound communication internally and externally up to date.
And certainly with an end-to-end encryption.
- Snom IP phones for the office area
- integrated solution on ASE-TABLET for the guest rooms
- Integration of smartphones
- gentle migration
A Touch of the Orientation: Keeping up to date without problems and comprehension is the task of a functional digital signage. Our 65 "touch displays ensure that every guest knows where you are.
Whether in hotels, clinics or in the industry, whether information, advertising or entertainment: Our ASE frames give your digital signage in public areas of your home a face that clearly and unambiguously shows what you have to say - and that yours.
- Signpost and signage for conference rooms
- Lobby / reception information
- Info screens in the elevator and in the shop window
- photo wall
Quality control at the touch of a button: A successful quality management process, with ASE, certainly remains the result of personal knowledge, experience and its application. But especially with the latter we give you a tool that you will not want to miss in the future. Use ASE-QM to digitally control and evaluate internal communication and company-specific processes for the benefit of your process optimization.
Cloud-based via the web browser on freely selectable devices and without additional hardware investments: This is the future of efficient quality control.
- room status
- Defect recording (housekeeping, technology, management)
- task assignment
- QM document repositories
- Analyzes and statistics
- internal communication
- Guest, patient and customer tracking
Bring your own device: ASE Mobile Solutions brings the world of modern guest entertainment and communication to the mobile devices of your customers.
At KraftCom we do not offer an isolated solution - we rather integrate our mobile concept into the existing CMS and management platform of the ASE server. Without having to load an app.
- TV remote control
- Mobile Check-in/Check-out
- Hotel / hospital / company information
- Room key via ASE app
- WLAN re-login through MAC detection (ASE-Net)
- Digital Signage
- Chat and message function
- Chromecast functionality
- climate control
- Roller blinds / sun protection control
- lighting control
- Mobile Payment
- Room Service / Nurse
- bill view
From the beginning in the topic - and in yours: After planning, implementation, commissioning and training course, we continue to offer you our service at the highest level of KraftCom. Especially with the rapid technical development, good advice should always be available at arm's length.
Whether you have internal questions about tariff changes, forwarding to a new online presence, login updates or technical challenges on the part of your customers (eg outdated technology or user problems) - with us as a partner you can count on it at any time.
Depending on the needs, various service modules are available in the portfolio to support the system - from simple basic services to 24/7 priority hotlines, same-day service and extended warranties.
Our service offers:
- basic service
- 24/7 guest / customer support
- 24/7 staff support
- Next Business Day On Site Support